In this age of technology and multimedia, market is abundant with BPO. Plenty of BPO - call centers are in the range of customers. In this race it is dire need of the time to compete with all these circumstances with proper understanding of client’s demands and their requirements. It is not an easy thing to trust some company in case of sharing personal and top secrete things. Keeping in view this sensitive issue in our mind we are projecting on the right track. It is our responsibility to let them feel secure about the privacy of their conversation, their data even their precious time and money spent on the call.

Pure Transparency Method

We want to solve all ambiguities face to face. We have faith in call center’s functional lucidity. This lucidity will prove a door step to create trust and durability between IT world and its customers. Things must be shown as the things happen. Each and everything must be as clear as glass. Only this is the way to get 100 % results and response on the behalf of our customers. Information in its true form delivered to customers is the sign of our quality work, uprightness and professional skills. To win all these traits from our customer’s side is our main focus and we are stick to them firmly.

Transparency At Every Stage

Our ‘’open door ’’ strategy is encouraging our customers to access to us easily and conveniently. As well as conceding the lucidity in each and every step of our functioning. Functioning of our call center is visible to our customers. Keeping in our mind to sustain the world wide values of secrecy, our ingeniousness makes it clear to our customers. There would be no more doubts and ambiguities regarding our functioning in a dedicated way. From admittance of data to collect meticulous scrutiny report, from attending any sort of call to make our agents trained we set a unique paradigm for call center‘s functional lucidity.

Outbound Service_ Remote Access

  • Facility for distant users to login to the dialer
  • Have the facility to choose the representative to guide them
  • That representatives can be guided distantly
  • Even from distant complete observation of that representative is possible
  • Data control and stream of call can also be controlled

Inbound Service_ Remote Access

  • facility to amend the status
  • Hushed supervision is also possible
  • Consistence supervision
  • During the call in case of any ambiguity help through chat messages is available